Support Tailored to YOUR Business
Backed by a team of experienced professionals, our IT support services meet the needs of all types and sizes of clients - from small startups to large organisations.
We manage an extremely diverse portfolio; from Engineering to Trade Associations & Solicitors to Freight Management.
Whatever your business, we know IT
Focus on doing what you do best - running your business.
TOTAL Care
- 4 Hour Response (SLA)
- Single monthly cost for your entire IT environment
- Unlimited PC, server and network support
- 50GB Acronis backup storage per PC
- Unlimited remote & onsite support, labour on changes & upgrades
- Disaster planning & recovery
- Proactive monitoring & patch management
- Anti-virus / Malware Protection
Supporting the core of your Network.
Server Care
- 4 Hour Response (SLA)
- Single monthly cost per server
- Unlimited Server remote & onsite support
- Unlimited labour on server changes & upgrades
- Disaster planning & recovery
- Server proactive monitoring & patch management
- Anti-virus / Malware Protection
Providing support & maintenance to your end users.
PC Care
From a single PC upwards, we can scale support as your business grows.
- 4 Hour Response (SLA)
- Single monthly cost per PC
- Unlimited PC onsite & remote support
- Proactive monitoring & patch management
- Anti-virus / Malware Protection
Same low commitment - enhanced coverage
SLA Essensials PLus
Enhanced high quality support that's easy to budget for on a rolling monthly contract
- 4 Hour Response SLA
- Flat monthly cost of £50 regardless of number of devices
- 1 Free hour of work per month
- 30%Reduced hourly charge for all further work performed
- Patch management & Antivirus available for £5.00 per device per month
Our low commitment entry level IT Support.
SLA ESSENSIALS
Giving you access to high quality support that's easy to budget for on a rolling monthly contract
- 12 Hour Response (SLA)
- Flat monthly cost of £25 regardless of number of devices
- 30% Reduced hourly charge for all work performed
- Patch management & Antivirus available for £5.00 per device per month